Contact Information

Customer Support

For any questions or concerns about your order, or if you need assistance with navigating our website, please don't hesitate to reach out to us. You can contact our customer support team at support@faleri.shop.

Support Hours

We are available to assist you from Monday to Friday, between 9:00 AM and 6:00 PM EST. Please note that we respond to all inquiries within 1-2 business days. If you send us an email outside of our support hours, we will get back to you as soon as possible on the next business day.

Order Inquiries

If you have a question about a specific order, please include your order number in the subject line of your email. This will help us to quickly locate your order and provide a more efficient response. You can email us at support@faleri.shop with any questions or concerns you may have.

Store Information

Welcome to Faleri, your online destination for the latest fashion trends. For any general inquiries or comments, you can reach out to us at support@faleri.shop. We appreciate your feedback and look forward to serving you.

Last updated: June 5, 2026